Shipping policy

Thank you for shopping with Rooted in J’s. We currently ship orders within the United States only.

Processing Time

• Orders are processed within 2–3 business days. Once processed, books typically ship within 5–8 business days depending on the shipping option selected.
• Merchandise (apparel, totes, mugs, and other items) is fulfilled by our print partner Printful. Orders usually ship within 7–10 business days after purchase.

Shipping Methods & Timeframes

• Books: Ship via USPS.
  • USPS Media Mail — Best value, 5–8 business days after shipping.
  • USPS Priority Mail — Faster option, 1–3 business days after shipping.
• Merchandise: Ships via Printful’s U.S. carriers. Standard delivery usually takes 5–8 business days after fulfillment.

Shipping Rates

• Rates are automatically calculated at checkout based on your shipping address, order weight, and chosen shipping method.
• Free shipping promotions (if available) will be clearly displayed on the product page or at checkout.

Order Tracking

• Once your order has shipped, you will receive an email with tracking information.
• Please allow 24–48 hours for tracking updates to appear.

Delays

While we do our best to ensure timely delivery, USPS and Printful delivery times may be impacted by weather, postal delays, or other factors beyond our control. Thank you for your patience.

Incorrect Addresses

We are not responsible for orders shipped to an incorrect or incomplete address entered at checkout. Please double-check your details before placing an order.

Questions

If you have any questions about your shipment, please reach out through our Contact Us page.